What would you do if you wake up one day and find that missing more than 8,000 euros on your account? few weeks ago I sold the shares I had Google and Microsoft for this value, but never BBVA income in my account the money from the sale. I got skype to talk to them but the call was cut in Laos continuously because the term "broadband" is only available in tailor shops. After 70 minutes managed to understand and are looking where is the problem, although they say that I do not say anything.
Anyway, has been one of the most absurd phone calls I have had in my life and I should leave you with some excerpts from the conversation that you may see as few interferences and a call from Laos can confuse an unwary operator BBVA :
Javi - Hi good morning, I think you have lost me 8500 euros inadvertently
BBVA Operator - Sorry?
Javi - None. Had shares worth 8500 euros, sold, and now I have no shares or money.
(interference) Operator
BBVA - I hear evil Mr. Del Valle, could stop by the office?
Javi - I'm calling from Laos
(interference) Operator
BBVA - Which side? I hear you wrong, which side is calling me again?
Javi - No no, I say I'm in Laos
Operator BBVA - Vale ... can stop by your branch tomorrow?
Javi - I cop a bit far
Operator BBVA - How far?
Javi - Like
33,500 km (interference) Operator
BBVA - What? This on the subway?
Javi - No! I'm in Laos! It is a country! I in Asia! Operator
BBVA - Ah ya ...
(very long silence) Operator
BBVA - ... in Laos?
Javi - If, for? Operator
BBVA - I had not heard of Laos ... by calling us?
Javi - You see, in my account are missing 8,500 euros and I would recover
(interference) Operator
BBVA - What was the problem?
Javi - I sold shares that value and the order has been executed, but have not received the income.
(interference) Operator
BBVA - Well, I have to see how we can resolve the issue. Let me a mobile number to contact you please.
Javi - are 5 euros per minute, you can contact me by email? Operator
BBVA - If you tell me the address please ... Laos is an e-mail?
Javi - No, it's Gmail, but who cares? Operator
BBVA - do not know, just trying to fully understand your problem. 8500 wanted to join euro from Laos not?
And so 3 or 4 times until they understood what I wanted was the opposite, THEY I came into my money:) Anyway ... I hope to hear from the bank soon and that this does not influence much on the trip!
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